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Payment Issue

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Bullchanon
#0 - Nov. 9, 2010, 7:58 a.m.
Blizzard Post
Has anyone had any issues with paying for a month of gametime? I just went to purchase one month recurring, and it said success and everything. But it says my time runs out on Nov. 10th, when it was originally supposed to freeze.

Just mostly wondering if this is an issue that will work itself out, or if I'm stuck calling Billing tomorrow. : /
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Orlyia
#1 - Nov. 9, 2010, 8:05 a.m.
Blizzard Post
On this account, it does look like the expiration from your last round of payment is 11/10.

At that time, if you have another recurrent billing method selected, it would rebill.

You are more than welcome to checkup on this with Billing of course, but from the limited information at my disposal, that does appear to be the case here.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283


Further contact information can be found here...

http://forums.worldofwarcraft.com/thread.html?topicId=24702231246