SoR not working - Blue Tracker

#0 - Nov. 8, 2010, 6:17 p.m.

Send my friend a SoR to his account to try and get him playing again, but when he clicks the confirm button on the confirmation page it does nothing.

and yes his account is only TBC.

Roraks

#5 - Nov. 8, 2010, 9:56 p.m.

Based on what I can see, Xianos, the account is perfectly eligible.

Have you tried clearing your cookies, cache and browsing history?

Additionally, you may want to try a different web browser.

Firefox - http://www.mozilla.com/en-US/
Google Chrome - http://www.google.com/chrome
Safari - http://www.apple.com/safari/

Roraks

#7 - Nov. 8, 2010, 11:18 p.m.

In order to make sure I am looking at the correct account, Xianos, can you provide me with the name and realm of a character on the inactive account?

Roraks

#9 - Nov. 9, 2010, 12:51 a.m.

I forwarded your account information to be looked into. Once I have additional information regarding this issue, I will update this post.

Thanks, Xianos.

Roraks

#11 - Nov. 10, 2010, 12:46 a.m.

Q u o t e:
bumping for answer, would like to start playing tonight.

It's looking like there may be an issue causing BC accounts to be ineligible, Xianos. Unfortunately this has yet to be confirmed. At this point there is little we can do as SoR can only be activated by the user.

I have your issue bookmarked and as I mentioned before, I will post an answer once I have one. I apologize for any inconvenience.