Ticket gone missing.

#0 - Nov. 6, 2010, 6:58 p.m.

I have submitted a ticket relating to problem with my account a couple of days ago. The next day when I logged on, the ticket was gone, there was no e-mail and problem hasn't been resolved. What happened to it?

Roraks

#3 - Nov. 6, 2010, 7:46 p.m.

Based on what I can see, Yahoon, an in game response was sent to you on the character you used to open the ticket with.

Per your ticket request, the issue you are experiencing is best handled by our Billing and Account services team as it pertains to Blizzard Store orders. Feel free to contact our billing and account services team directly.

Account & Technical Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time

How to contact:

E-Mail: [email protected]

Web form: https://us.blizzard.com/support/webform.xml

By Phone:
Calling from USA or Canada: 1-800-592-5499
Calling from Argentina: 0800-333-0778
Calling from Australia: 1-800-041-378
Calling from Chile: 1230-020-5554
Calling from Mexico: 001-888-578-7628