"Battle.net Account- Account Change Notice"

#0 - Nov. 6, 2010, 5:35 p.m.
Blizzard Post
I received 3 emails last night and this morning regarding my contact information being changed. I changed my password from a different computer, ran a virus scan (clean), and logged into my account where I found all my characters intact and safe. I checked my Battle.net account and my contact info is all in order.

This is a copy of the email form '[email protected]':
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Hello,

This is an automated notification regarding your Battle.net account. Some or all of your contact information was recently modified through the Account Management website.

*** If you made recent account changes, please disregard this automatic notification.


*** If you did NOT make any changes to your account, we recommend you log in to Account Management review your account settings.

If you cannot sign into Account Management using the link above, or if unauthorized changes continue to happen, please contact Blizzard Billing & Account Services for further assistance.

Billing & Account Services can be reached at 1-800-59-BLIZZARD (1-800-592-5499 Mon-Fri, 8AM-8PM Pacific Time) or at [email protected].

Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives will typically lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.

Regards,

The Battle.net Support Team
Blizzard Entertainment
www.blizzard.com/support
Online Privacy Policy
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Looks official enough. Was there a glitch last night? If I got hacked, it appears that nothing was affected.

Thanks in advance
#2 - Nov. 6, 2010, 5:51 p.m.
Blizzard Post
Q u o t e:
If you cannot sign into Account Management using the link above...

This makes me feel as though it is a phishing scam, Grimlok.

Did you by chance check the email headers? Email headers can provide the information as to where the email originated from, and can indicate if the email indeed came from Blizzard.

How to Identify Fake or Phishing Emails
http://us.blizzard.com/support/article/25133