TBC CE = no pet ! - Blue Tracker

#0 - Nov. 4, 2010, 11:43 p.m.

i got my account upgraded to The Burning Crusade - Collector's Edition , and i did not recieve the pet via the in-game mail system.. why? =(

I'm posting from the same affected account, Character name is Inpain on Kilrogg

Roraks

#7 - Nov. 5, 2010, 12:12 a.m.

Looking at the account it appears to be upgraded correctly, Inpain.

The account was refreshed, can I have you completely restart the game and check again?

Roraks

#19 - Nov. 5, 2010, 1:13 a.m.

Q u o t e:
Still looking for help ='''(

I apologize for the delay, Inpain. Are the new characters also not receiving the vanity pet, or is it just the old characters?

Roraks

#22 - Nov. 5, 2010, 1:33 a.m.

I'm looking into this for you, Inpain.

Please refrain from bumping the post to often. We have not forgotten about you. =)

Roraks

#24 - Nov. 5, 2010, 1:56 a.m.

It looks like there is a known issue with vanity pets NOT appearing on recent upgraded accounts.

I had one of our awesome game masters manually correct this for you. Simply restart the game and log back in once more(I promise this is the last time), you should see some in game mail.

Unfortunately newly created characters will not receive both pets until this issue is resolved on our side. Since the pet items are BOA, I advise to keep them safely in one of your bags and mail them to any character that has not learned to summon them. =)

Roraks

#26 - Nov. 5, 2010, 2:15 a.m.

Q u o t e:
You're the man Roraks! You're the man <3

Glad we were able to get this issue resolved.

/dances <(' '<) <( ' ' )> (>' ')>