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Is Blizzard Account Safety Survey Real?

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Emerald
#0 - Nov. 13, 2010, 2:06 a.m.
Blizzard Post
Today, I received the below email. I'm just wondering if it is in fact real, or if it is another attempt for somebody to get my account info. Blue confirmation would be nice. If it's real, I'll fill out the survey. Otherwise, I'm not clicking any links.

Thanks....

--------------------------------------------------
<My name (removed because you don't need to know my name)>,


You have been invited to participate in a research study being conducted by Blizzard Entertainment about security and account safety with World of Warcraft. Your participation is anonymous and completely voluntary; at no time will you be asked to provide any information about your account. Blizzard takes the security of the World of Warcraft environment very seriously, and highly values your feedback. Your responses will assist us in making World of Warcraft a safer and even more fun experience.

If you would like to participate, click on the following link:


http://www.zoomerang.com/Survey/<removing_this_part_of_the_link_for_safety>



We really value your opinions and hope you'll make the time to participate. If you have any questions, you may contact us at [email protected].

We look forward to your response.

Sincerely,

Blizzard Entertainment Research



If you no longer wish to receive promotional emails from Blizzard, click here http://email.blizzard.com/Preference.html/Key-5280.Fvx.z.C.GKQwwL.

To read our privacy policy visit: http://www.blizzard.com/privacy.shtml

(C)2010 Blizzard Entertainment, Inc. World of Warcraft, The Burning Crusade, Wrath of the Lich King and Blizzard Entertainment are trademarks or registered trademarks of Blizzard Entertainment, Inc., in the US., and/or other countries.

.
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Zenlyth
#1 - Nov. 13, 2010, 2:10 a.m.
Blizzard Post
Heya Emerald,

You should always check the email headers of the emails you receive from us, here is some information that can show you how to verify if an email is legit or not.

    http://us.blizzard.com/support/article/25133

    What should I look for in the header?

    Email headers contain information about the sender (who sent the email message), the path the email took to reach your inbox, and things that may have happened to the email before arriving. This information is very important and can be used to determine whether or not an email is malicious.
    Once you've accessed an email's header information, you'll want to attempt to verify the sending address. To do this, look at the "Return-Path" or the "originating address" for the email. For most phishing emails, the email address displayed in this location will differ from the address displayed in the "From" field.

      A legitimate header from Blizzard Entertainment should look something like this:

      X-SID-PRA [email protected]
      or
      Return-Path: < [email protected] >
      Received: from smtp01.worldofwarcraft.com ([XX.XXX.XXX.XXX]) by…
      Received: from … by smtp01.worldofwarcraft.com …
      for <Your Email Address>; Tue, 29 Jan 2008 10:46:05 GMT
      From: [email protected]
      To: You’re Email Address


    If you believe you've received a phishing email, please forward the email to [email protected] , at your earliest convenience. When forwarding the email, copy and paste the entire email header into the message body to ensure that we are able to identify the source. This information will help us prevent future phishing emails of the same type.
For similar emails and what to look for when you receive emails from us, please visit this thread:
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1
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Zenlyth
#3 - Nov. 13, 2010, 2:33 a.m.
Blizzard Post
Q u o t e:
Here's the header...

Date: Fri, 12 Nov 2010 14:13:07 +0000
From: [email protected]
To: <you don't need to know my email address>
Subject: Blizzard Entertainment wants to hear you opinion!

Now what I'm wondering here is this: is @email.blizzard.com legit?

I already forwarded the email to the hacks address. And after I did, I got an email that said "We received your unsubscribe request" from another @email.blizzard.com.

I feel like I MIGHT have unintentionally unsubscribed from a real Blizzard mailing list. That's not what I wanted to do. I'd like to unsubscribe from all the hacker mailing lists though. Where can I sign up for that? lol
Thank you for the information, I have verified this survey email is legit.
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Zenlyth
#5 - Nov. 13, 2010, 2:39 a.m.
Blizzard Post
Q u o t e:
Thanks, Zenlyth! :)
You're welcome! :)