Can't purchase Cata online

#0 - Nov. 10, 2010, 10 p.m.

I have been trying for a couple of weeks to purchase Cata directly from Blizz... I keep getting an error. I have emailed and emailed and called and called Blizz, but no success. I get a variety of errors on the purchase page, where you put in your CC info.

The tech at Blizz that I called says it is a common problem. 'That was some time ago. What is up Blizz?

Does anyone know what I should do if I want to buy Cata online.

Vrakthris

#1 - Nov. 11, 2010, 12:38 a.m.

Depending on the error, Naknek, the cause could be for a variety of reasons. Usually an error indicates that the provided payment method is incompatible in some way with the selected online purchasing system (in this case, a digital upgrade). This doesn't mean that the payment method is invalid or in poor standing. Rather, it's just a sign that something isn't syncing up with the online transaction.

If you haven't done so already, make sure that your account's billing information is up to date. If you continue to receive an error you can try clearing your cookies/cache and reloading your browser or even try an alternate browser if you can. If this persists I'm afraid you will need to contact our Billing and Account Services department directly.

Billing and Account Services

Live Representatives Available 7 days a week, 7am to 8pm PST

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Good luck!