#0 - Nov. 10, 2010, 6:05 a.m.
I understand that I cannot be updated on the status of my recovery, however the E-mail I received stated it would be complete within 12 Working hours or 2 working days. Since it has gone past both of these points, is there a point in time I should contact Customer Service to make sure everything is still ok, or is it common for the recovery process to take longer than the anticipated 2 days? Also, I submitted my application via the online form posted in the sticky within this forum, and while I'm sure Customer Service Reps have seen more than their fair share of hackings, given the different nature of this account theft, would it be a good idea to submit the details to a representative to aid in the recovery?
Secondly, is there any way to find out if my account had any infractions during that period of time? Gold Farmers had free reign of my account for about 2 days before I realized what had happened. I understand that any infractions are cleared pending investigation but it would be nice to know what damage has been done to my reputation.
Ok... so I lied, I have a third question: How is the account recovery performed within World of Warcraft? I know other games save a character's state at different intervals and restoring an account is simply a matter of rolling the account back to the latest "Safe" point. Is this the method that Blizzard uses, or do they manually alter the character back to the state it was before restoration, or is it an entirely different method?
Thank you for your time and patience and I look forward to hearing from those that know more about the subject matter than I do!
