Authenticator Sync Issue

#0 - Nov. 8, 2010, 4:49 a.m.
Blizzard Post
When I tried to log into the game and into my account I kept getting an error message that said the information I provided was incorrect. I have an authenticator but I know getting hacked is still possible. Now after about 20 more attempts to log in I am finally successful. I am wondering if my problem is an authenticator issue since it only worked after I resynced it several times. Could it be because yesterday was daylight savings and the authenticator is somehow tied to our timezone? If that's the case, what can I do to resync my authenticator (my authenticator is attached to my mobile phone).
#5 - Nov. 8, 2010, 8:02 a.m.
Blizzard Post
If you can get in now, it's possible it's a sync issue. If this recurs, please let us know.