Cannot renew subscription.

#0 - Nov. 4, 2010, 5:20 p.m.

My account was frozen and I decided to renew it, however, as I tried to renew my subscription it just says "pending" on the account management page after i made the payment (no money has been withdrawn yet) . I renewed my sub at ~2:00 AM EST. My account is still pending. I used PayPal. On my PayPal i read this under my current subscriptions "Blizzard Entertainment Nov 4, 2010 $0.00 USD Active". I searched the forum, couldn't seem to find anything about this issue. Any help on this matter will be much appreciated. Thanks in advance.

Roraks

#7 - Nov. 4, 2010, 6:46 p.m.

Paypal subscriptions, generally take a bit longer to process, Noirdruid. Keep and eye on it, if it has been more than 72 hours feel free to contact our Billing and Account services team directly.

Additionally, we received reports of players experiencing issues processing payments with CC's. These issues should now be resolved, please restart your web browser and try again.

Roraks

#11 - Nov. 4, 2010, 8:16 p.m.

Stýx and Nitrowolf, can you guys let me know what issue you are experiencing?

Specifically regarding paypal:

Q u o t e:
While paypal subscriptions generally take a bit longer, Riun, I have forwarded information regarding this issue to the appropriate parties. Please allow at least 72 hours before contacting our billing and account service team, as there is no way to expedite the process.

Once I have an update regarding whether this is working as intended or a known issue, I will let you guys know.

http://forums.worldofwarcraft.com/thread.html?topicId=27508586391&pageNo=1&sid=1#5