Problem with Cataclysm Digital Purchase

#0 - Nov. 3, 2010, 1:05 a.m.

I typed in all the neccessary info for purchasing Cataclysm and when I hit the "Continue" button, nothing happens... I don't want to type in the info and click it again because I'm afraid of purchasing one for the price of two. Any help/suggestions?

Roraks

#4 - Nov. 3, 2010, 1:37 a.m.

Can you guys let me know what web browser you are using while trying to make the purchase?

Web Browser:
Version:
Brief description:

Please make sure you have tried clearing your cookies, cache data and saved web history.

Roraks

#27 - Nov. 3, 2010, 2:39 a.m.

I have forwarded information regarding this issue to the appropriate parties. Please continue to post the information requested and once an update is available, we will let you know. Thanks.

Roraks

#62 - Nov. 3, 2010, 5:28 p.m.

Q u o t e:
2 of the accounts worked fine and got updated to cata, the other 3 are rejected. (...error... contact billing)

The issue has been resolved. The page should no longer be stuck 'loading'.

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Ap,

The issues reported in this thread were specifically related to the page stuck in a 'loading' state and not regarding a declined purchase.

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I will be locking this thread as the issue has been resolved. If you continue to experience issues with the page being stuck 'loading' please restart your web browser and try again. For purchase errors, make sure you have waited at least 72 hours after your last Blizzard Store purchase.

Thanks everyone!