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My battle.net doesnt exist?

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Xchobits
#0 - Nov. 2, 2010, 8:59 a.m.
Blizzard Post
Hello i quit world of warcraft a few months ago i came back to the game yesterday but when i tried to log into account management it said my battle.net account doesn't exist,i quickly went to armory and all my characters are still in game,i tried to log in at the battle.net site but that didn't work either so i tried to make another battle.net account using the email i used last time however now all my expansions and characters are missing? iv sent a email to blizzard however is there anything else i can do to resolve this issue?
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Orlyia
#1 - Nov. 2, 2010, 9:26 a.m.
Blizzard Post
Sounds like you may have used a different email - or perhaps even had a typo in your first one.

It shouldn't let you create another if that email is already in use.

I'd recommend giving Billing a call to see if they can help sort this out for you.

And no, your new Battle.net isn't going to have accounts that were merged elsewhere.
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Orlyia
#3 - Nov. 2, 2010, 9:49 a.m.
Blizzard Post
If it's not coming from the registered email, they may not be able to answer.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283


Further contact information can be found here...

http://forums.worldofwarcraft.com/thread.html?topicId=24702231246

If one of those does not apply to your area, you may wish to check out Skype and call the International number, many of our players speak highly of it.