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Main Character Locked Up

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Hellaine
#0 - Oct. 30, 2010, 9 p.m.
Blizzard Post
I put a ticket in about five days ago and it still hasn't been answered. I also tried calling customer support, but due to work I am not able to sit on the phone for as long as it takes to get through to someone. So I'm at the forum here and hopefully someone can help me out!

I've been using the macro to get around the cogwheel issue, but the other day I got summoned to Ulduar and forgot to use it before I clicked accept on the summons. I got froze up at the summoning stone and now any time I try to log into this character, my entire computer locks up and freezes. I can log in and out of my other character's just fine by my main is still inaccessible.

Could I pleae get a GM to move me or at least let me know something I could do to help myself? Thanks.
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Roraks
#1 - Oct. 30, 2010, 9:18 p.m.
Blizzard Post
Q u o t e:
I've been using the macro to get around the cogwheel issue, but the other day I got summoned to Ulduar and forgot to use it before I clicked accept on the summons. I got froze up at the summoning stone and now any time I try to log into this character, my entire computer locks up and freezes.
The cogwheel issue has been fixed, Hellaine. I suspect that there may another cause for the PC locking up.

Q u o t e:
Could I pleae get a GM to move me or at least let me know something I could do to help myself? Thanks.
Can you try resetting your UI and make sure the issue is not caused by addons?

How to Reset Your UI - http://us.blizzard.com/support/article/20377

If resetting your UI does not help, I can have someone move your character.
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Roraks
#3 - Oct. 31, 2010, 2:04 a.m.
Blizzard Post
The character has been moved, Hellaine.

Q u o t e:
I reset the UI, deleted the folders it said, etc., it still Blue Screen Of Death'd my computer.
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