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Upgrading my account to BC & WoTLK CE

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Inpain
#0 - Nov. 2, 2010, 9:40 a.m.
Blizzard Post
Hello,


So, i went ahead and got myself 2 copies of The Burning Crusade "Collectors Edition" & Wrath of The Lich King "Collectors Edition"


I tried adding them to my battle.net account, & got the following Error msg:


The following problems have occurred:


* You cannot claim this key at this time. If you recently purchased a digital upgrade for World of Warcraft®, please wait until the upgrade process is completely finished and try again.

I did pay for the Cataclysm Digital Pre-Order .... does that mean i have to wait till CATA is out ??? Please say no =\
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Orlyia
#1 - Nov. 2, 2010, 9:46 a.m.
Blizzard Post
This is an excellent question, but I, unfortunately - do not have an excellent answer :(

I'd give Billing a ring on this to see if they can assist.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283


Further contact information can be found here...

http://forums.worldofwarcraft.com/thread.html?topicId=24702231246