There has been an error processing your...

#0 - Nov. 3, 2010, 7:07 p.m.

There has been an error processing your request.

hey guys... i'm trying to buy cataclysm for my account and i got this error, i tried to talk with the billing guys but i got nothing, they ask me to try to buy in other browser, i tried this, tried in another computer, tried with 3 different credit cards and nothing works ><

and the weird thing is, i bought cataclysm for my wife o.o same credit card doesn't work on my account!

if someone knows some about this, let me know please...

ps: sorry about my english, i'm still learning

Orlyia

#10 - Nov. 16, 2010, 9:49 a.m.

Folks, internet transactions aren't nearly as simple as they may appear at first glance :)

There can be many factors here.

Game Masters aren't really equipped with the tools to trouble-shoot this type of issue, but Billing is :)

What you do NOT want to do is continually hammer away at a purchase. That can create multiple pending charges that don't actually go anywhere and eventually drop off - but can also reduce your available balance or credit limit until they do.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com

Further contact information can be found here...

http://forums.worldofwarcraft.com/thread.html?topicId=24702231246