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Account hacked!

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Fallensinner
#0 - Nov. 3, 2010, 10:44 a.m.
Blizzard Post
Alright so my account just got hacked by god knows who. I tried changing my password but I can't. He also changed it to one of the account password generators... I don't know what to do. I sent Blizzard a email already so hopefully this gets worked out.
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Orlyia
#1 - Nov. 3, 2010, 12:53 p.m.
Blizzard Post
I see you've reported this, I've also ask that it be locked for you.

The fact that they added an authenticator means they ARE in your email account. You need to make absolutely certain both your system and email account are secure.

Also, just as a point of interest - private servers are not only very risky, but illegal. Messing about with those can put both your account and system security at risk.

I'd HIGHLY recommend not only all the above - but adding an authenticator of your own to this account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109