Upgraded to Cataclysm - Battle.net problem

#0 - Nov. 1, 2010, 3:55 a.m.
Blizzard Post
Hello,

I decided to upgrade to Wrath Of The Lich King / Cataclysm using battle.net's digital service. I got a confirmation by mail of my order.

Unfortunately, when I log on to battle.net, Warcraft doesn't appear as a game that I own anymore. Previously, I could see the Burning Crusade box art in the list of games that I own. Right now, I can only see World of Warcraft's original boxart and the option to purchase the game.

What is weird is that when I click on the "Account" link on the top left of the page, I am redirected to a page that says that my upgrade to Cataclysm is complete and that I can play as soon as the expansion goes live.

Is there a bug on battle.net's frontpage that prevents it from properly displaying a user's correct purchase history ? Am I really upgraded to Cataclysm / Wrath of the Lich King ?

Thank you for your time.
#4 - Nov. 1, 2010, 6:05 a.m.
Blizzard Post
Q u o t e:
Unfortunately I'm too low level to go to Northrend or roll a DK :) - Just re-joined WoW after a very long hiatus.

I'm fairly confident there's a bug (or broken voluntarily until December 7th) on the front page of a user's account... At least, I hope.


I'm uncertain why that would be showing that way, but I do show the account you are posting under upgraded to Cataclysm level. Does that help at all :)