Digital upgrade

#0 - Nov. 2, 2010, 9:53 p.m.
Blizzard Post
Hello, i d like to know if i should email [email protected] to investigate why in the world i am not able to upgrade my account to Catalcysm :'(

I would also like to know if my account is inelligible or something for the upgrade cause i am starting to think i am being singled out lol


Thanks in advance for any help.
#1 - Nov. 2, 2010, 9:57 p.m.
Blizzard Post
Q u o t e:
Hello, i d like to know if i should email [email protected] to investigate why in the world i am not able to upgrade my account to Catalcysm :'(

I would also like to know if my account is inelligible or something for the upgrade cause i am starting to think i am being singled out lol


Thanks in advance for any help.

I answered your other post, Macgrubber. You must have missed it.

Q u o t e:
What sort of issues are you experiencing, Macgrubber? Can you please elaborate?
#3 - Nov. 2, 2010, 10:58 p.m.
Blizzard Post
Q u o t e:
After entering my credit card info and clicking continue i get an error message saying i need to contact billing services.

I can assure you, you are not being singled out. Other players have reported having issues upgrading as well.

Did you by chance upgrade other accounts already? Have you checked to see if there are potential issues with the credit card itself? If you have attempted the upgrade several times the credit card company may have placed a temporary block on it thinking it may have been a fraud issue.