Cataclysm Digital Upgrade - Queued

#0 - Oct. 29, 2010, 3:25 p.m.

Hello, I'd like to see if anyone could help me with the status of my purchase.

I bought Cataclysm yesterday night, the account got upgraded and I downloaded the content, I can see my Account is "Cataclysm" at Account Management. I've also already been charged in my Credit Card.

However, the status of the order still says "Queued" instead of "Complete", is this something I should worry about or is it normal that it takes time to update?

I bought it for the account I'm posting on, in case it's needed.

Thank you

Harlsoco

#3 - Oct. 29, 2010, 4:09 p.m.

The order will continue to be in the queued status until the payment transaction successfully completes, Celebrian, which can take up to 72-hours. :)

Harlsoco

#5 - Oct. 29, 2010, 7:26 p.m.

Q u o t e:

Alright, thank you.

Last question is, as I've already been charged, everything should be fine, correct?

You may still see the charge in your account as "pending" or "authorized" which can take funds from the available balance. When the order status changes from "queued" to "shipped" you will be good to go.