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Authenticator not working

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Erysse
#0 - Oct. 28, 2010, 7:05 p.m.
Blizzard Post
I have tried to log in to both World of Warcraft and Battlenet, however it is not accepting my authenticator. My password hasn't been changed, nor is anyone on my account.

Is the authenticator system down?
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Roraks
#1 - Oct. 28, 2010, 7:22 p.m.
Blizzard Post
Everything appears to be working as intended, Erysse.

Did you make any changes to your mobile phone recently? If so, keep in mind that upgrading the OS or resetting the phone may require you to reinstall the mobile authenticator app.

If no changes have been made, try resyncing your mobile authenticator.