Need help with scroll of resurrection

#0 - Oct. 28, 2010, 4:36 a.m.
Blizzard Post
Is something wrong with the scroll of resurrection page? because i send a scroll to my friend that want to come and try back WoW and when he clicks on the confirm he get an error page. he has the bc upgrade so it should be working.
#2 - Oct. 28, 2010, 5:56 a.m.
Blizzard Post
Q u o t e:
Is something wrong with the scroll of resurrection page? because i send a scroll to my friend that want to come and try back WoW and when he clicks on the confirm he get an error page. he has the bc upgrade so it should be working.


The two most common causes of that are having already upgraded to Wrath (which you say he hasn't) and having ever used one on that account before.

While I've not heard of any recent issues with the webpage, he might also want to contact our Billing department for further assistance.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283


Further contact information can be found here...

http://forums.worldofwarcraft.com/thread.html?topicId=24702231246