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Charged for Faction Change-Toon Unchanged

Forum Avatar
Psycedelic
#0 - Oct. 23, 2010, 6:46 a.m.
Blizzard Post
OK - so I paid $30 for a faction change for this toon today. Now either I'm going crazy or I just paid 30$ to change my horde undead rogue to a horde undead rogue.

I thought maybe my credit card was denied so I retried the faction change but it's saying I'm ineligible for 3 days. Which I would understand if, in fact my toon had switched from horde to alliance.

But I am still horde!

What gives?

BTW, I have no email confirmation from Blizzard regarding the faction change.

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Orlyia
#3 - Oct. 23, 2010, 9:28 a.m.
Blizzard Post
Q u o t e:
I might have done that. But I really don't think so.

Looks like I'll have to call billing though. Bummer.


Billing would be in the best position to look into this further and assist you.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
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Further contact information can be found here...

http://forums.worldofwarcraft.com/thread.html?topicId=24702231246