Help I've been hacked.. again..

#0 - Oct. 22, 2010, 9:27 a.m.
Blizzard Post
I recently had my iphone replaced, and as such had to remove the authenticator before sending it for repair. As soon as it was removed the account was hacked, i immediately went through the account recovery page and had it restored through the email address.. and the first account linked to the bnet address was locked. I managed to retain control over the account for 15 minutes or so, then the email address got hacked, ( i changed the password as soon as the account was hacked, so it was appparently changed a second time by someone else). My friends are reporting that my character is running around farming something at the moment, and i cannot access the account at all. Please assist.
#7 - Oct. 22, 2010, 9:47 a.m.
Blizzard Post
You absolutely need to find the source of this - or it WILL keep repeating.

I'd be very suspicious of your email account itself at this point, as well as your system security.

I do see this has been reported for investigation, and you are correct - they're online.

I'm asking this be locked.

Once you are absolutely certain of your security this can be unlocked, but please please don't do so until you know you are secure. They are obviously getting right back into the account at present.