#0 - Oct. 22, 2010, 12:47 p.m.
Cant access my character
#2 - Oct. 22, 2010, 1 p.m.
Q u o t e:
Hello, I transferred character from one account to another and he is now locked out. I have escalated to gm and was directed to billing. I sent billing emails but have gotten no results. Blue, please help... is DK morrax on quel'dorei us server.
Billing would be the best way to followup on this, it was suspended because something flagged this transaction as suspicious. That would be for your protection.
Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
- Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283
Further contact information can be found here...
http://forums.worldofwarcraft.com/thread.html?topicId=24702231246
#5 - Oct. 22, 2010, 2:01 p.m.
Q u o t e:
So is the reason why I have not gotten adequate responses is that I need to call and talk to a live representative? Is my issue unresolvable via email? Is this why I do not get email responses? blue please help...
Mail at the moment is likely to take longer.
While it may at times be challenging to get into the phone queue, issues that can be resolved on the phone are ultimately faster.