#18 - Oct. 22, 2010, 7:35 a.m.
I've asked this be locked, but looking over the history here, this seems to be a recurrent theme.
Please, please PLEASE go over security with your guildmates - and yes, even your guild master.
They are obviously able to access the information repeatedly - in this case, they even added an authenticator so that means they DO have access to the email.
If you are able to contact this individual - please pass along the information in this link.
Account Recovery Form
http://forums.worldofwarcraft.com/thread.html?topicId=26859148968 Also, please ask them to check their email. That had been changed as well.
Anyone that does not currently have an authenticator, I'd strongly recommend looking into getting one for an extra layer of security.
Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6 Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109