Server Transfer - Blue Tracker

#0 - Oct. 21, 2010, 6:52 p.m.

I am going to transfer my character today, have all the issues with the service been fixed? Is it currently working in 1 hour?

Roraks

#1 - Oct. 21, 2010, 7:31 p.m.

Q u o t e:
I am going to transfer my character today, have all the issues with the service been fixed? Is it currently working in 1 hour?

All issues pertaining character transfer have been resolved, Gobbie. If you notice any issue after transferring, feel free to submit an in game ticket and our game masters will be glad to assist.

Roraks

#3 - Oct. 21, 2010, 8:23 p.m.

Your issue is not part of what we were experiencing with Paid Character Transfers, MÃ´rder. In your case it can be an issue with payment or the web page error.

I would recommend contacting our billing and account services directly.

Account & Technical Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time

How to contact:

By Phone:
Calling from USA or Canada: 1-800-592-5499
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Calling from Australia: 1-800-041-378
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Calling from Mexico: 001-888-578-7628

E-Mail: Billing@blizzard.com
Web form: https://us.blizzard.com/support/webform.xml