Ticket response-confusing? Need more help!

#0 - Oct. 21, 2010, 3:01 p.m.
Blizzard Post
So the other day I sent in an in-game ticket.

Q u o t e:

Hi,

I have been trying to find Skoll for several days with the help of several of my friends we have had his spwan points camped out around the clock for a few days with NPCScan turned up loud, and no one has seen or heard anything of him.

In one of his spwan points (the one with the big gear in the ground) a few times during the last few days several of my friends including myself have seen a blue/white flash and a "whoosh" that happens very quickly. It appears to be Skoll spwaning into the game and phasing out or something.

I'm not sure if this is a normal part of the games "resetting" process or if something is wrong or bugged.


Automated ROFLMacro Response

Q u o t e:

Thank you for taking the time to report your in-game issue: We are aware of issues are are actively investigating the causes and working towards a solution. I understand that this may not be the response you were looking for at this time.

Please keep an eye on our forums at http://forums.worldofwrcraft.com for more information reguarding issues of this type.


To summarize.

That doesn't answer ANY of my questions as to if Skoll is bugged or not, it's just a generic faceroll message that is sent out to everyone reporting issues lately as I know friends that have gotten the same message after reporting a bug.

I've looked on the forums, and with out a direct URL in the automated message, I have no idea where to look, there are billions of threads. I do not see ANY threads where Blizzard says that Skoll is bugged and/or being fixed.

Can a GM please check the logs or something? spwan times? when was the last time he was killed? tammed?

You don't have to give me this exact information, but I do know you have access to this information so it would be nice to know if there is something wrong. I would like to know, do I spend another day camping him, or another few days, or am I wasting my life?

Server: Wyrmrest Accord (In-case this is a server specific issue) because I have been reading wowhead.com and MANY people are reporting taming him since the patch came out.

It would be nice to know if I'm wasting my life here, and if there is a problem, when should I start looking again? I've heard nothing about him being bugged, and I'm sure you won't tell us when he's fixed.

There NEEDS to be some type of announcement made, if as stated in my ticket, he is bugged. There are DOZENS of other people camping Skoll too and wasting their lives if he is bugged. I tried to tell them that the Game Master told me he was bugged (generically, according to that message) and none of them believe me because they think I'm just trying to get them to leave.

If there is a bug we have the right to know so we are not all out there wasting days at a time for nothing, there needs to be an official announcement.
#8 - Oct. 21, 2010, 8:09 p.m.
Blizzard Post
Gobbie,

Q u o t e:
We are aware of this issue and are actively investigating the matter
This would typically indicate that we have received similar reports and are looking into the issue to determine if it's indeed bugged.

I checked it out and after further looking into it, this does not appear to be a bug.

Have you tried making a macro?

/Target Skoll