Previous ticket

A previous ticket I made had edited information in about a few items that didn't get converted during the 4.0.1 change that was said to change and a few other things. When my ticket was "addressed" all I received was a letter in the mail concerning my first non-edited version of my ticket and no way further address my ticket like normal. I had various other bug reports I wanted to ticket in game since I find going to the Bug forums quite disrupting from my normal routine(And besides my browser seems to hate loading that page). Was my added issues ever addressed or were they skipped? I really hate it when CS rushes things like this. I find it's really disrespectful, causes more confusion, and wastes a lot more time then required... :/