#0 - Oct. 26, 2010, 11:29 a.m.
I've preordered our copies of Cataclysm from two different places, Amazon and Gamestop.com (and why I should have to use two different retailers because of limits on the number of copies that I can purchase per household is completely ridiculous as well, but that's another rant). However, these copies will ship out to my APO address on December 7 rather than before for release date delivery, and will take 7-10 business days to arrive. There are no expedited shipping options for our APO addresses from Amazon, Gamestop.com, and many other Internet retailers.
I'd like to think that I had the option to upgrade all of my games online through Blizzard, however I've never been able to upgrade any of our accounts through the online store, evidently because we connect to the store through a German IP address but my billing address is in the US. The one time I did it for Burning Crusade, I spent over an hour on hold just to get to a live person, and another 20 minutes to complete the transaction for the three game accounts we had at the time.
So, can I get a CS rep to tell me that this problem for overseas customers with APO addresses and foreign IPs will be fixed in time for the release of Cataclysm? If not, what are my options otherwise? I refuse to spend time calling my order in for five upgrades on release day. THAT would probably take hours.
Edited for clarity...