Escalated Ticket

#0 - Oct. 22, 2010, 12:57 a.m.

I opened a ticket maybe a week and a half ago then 3 or 4 days ago it got "escalated" and has been since then. i'm wondering if i should close this ticket and reopen one or just wait it out?

Zenlyth

#3 - Oct. 22, 2010, 2:24 a.m.

Heya,

Q u o t e:
I opened a ticket maybe a week and a half ago then 3 or 4 days ago it got "escalated" and has been since then. i'm wondering if i should close this ticket and reopen one or just wait it out?

Please leave your petition open if you still need assistance, I would not want you to lose you place in line.

Queue wait times:
http://twitter.com/blizzardcs

In-Game response times are approximated as follows:

Petitions Queue Duration: 5d: 22h: 46m
Tickets that have been escalated: + 1d: 21h: 0m