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WoW1, WoW2 - Account problem

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Clinrah
#0 - Oct. 27, 2010, 10:02 a.m.
Blizzard Post
hello Blizzard reps

I've recently been playing a trial version of your game World of Warcraft, But.. I've recently upgraded to a subscription based membership. The character that is currently on the trial account is not on the World of Warcraft retail copy, I would like the character that's on the trial account transferred to my retail account. WoW1 is the trial account WoW2 is the retail account.

-Joel
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Orlyia
#1 - Oct. 27, 2010, 10:04 a.m.
Blizzard Post
There are a couple options, Clin.

You could use our character transfer service to move the character to the other account, or you could contact Billing and ask that they facilitate upgrading your trial instead of the other account.

There is no way for Game Masters to just move a character from a trial over like that ourselves.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283


Further contact information can be found here...

http://forums.worldofwarcraft.com/thread.html?topicId=24702231246