Yes I know the queue times are long right now

#0 - Oct. 27, 2010, 4:57 a.m.

I've been getting the "Your ticket has been escalated" message message for about 3 days, I know queue times are rough right now, because of the patch and the expansion, blah blah, I was just wondering if theres any kind of ETA on that? I'm not trying to be rude or anything, just the bar shows up in a very inconvenient spot, and I can't see my buffs at all, or dismount without finding something to attack.

Also I was under the impression that when you open a ticket, it is accessible from all of your characters, but it only seems to be showing up on the one I actually opened the ticket on, so will it mess up my ticket if I'm on another toon? Or is it just not showing up?

Nevalistis

#1 - Oct. 27, 2010, 5:01 a.m.

Q u o t e:
I know queue times are rough right now, because of the patch and the expansion, blah blah, I was just wondering if theres any kind of ETA on that?

You can see a current estimate of our queues up on our Twitter feed, Yûrei. It does not require a log in to view, though if you wish to sign up for Twitter, it is a free service.

Blizzard CS Twitter
http://twitter.com/BlizzardCS

Q u o t e:
Also I was under the impression that when you open a ticket, it is accessible from all of your characters, but it only seems to be showing up on the one I actually opened the ticket on, so will it mess up my ticket if I'm on another toon? Or is it just not showing up?

While our Game Masters can access the petition while you are on any character, a player can only access the petition from the character who submitted it. So, feel free to play on any other characters while you wait - our Game Masters will contact you if need be regardless of which character you are currently on. >^.^<