Help me Blizzard!

#0 - Oct. 26, 2010, 9:40 p.m.
Blizzard Post
Cannot login to my account. I have an authenticator on my account but when i logon to the Battle.net website or WoW it says either "Login Failed" or "Information Invalid" HELP ME!
#2 - Oct. 26, 2010, 9:58 p.m.
Blizzard Post
Q u o t e:
Cannot login to my account. I have an authenticator on my account but when i logon to the Battle.net website or WoW it says either "Login Failed" or "Information Invalid" HELP ME!

It sounds like the authenticator became out of sync, Mattjf.

In order to resync the authenticator, please follow the instructions here:

Battle.net Mobile Authenticator – Troubleshooting
http://us.blizzard.com/support/article/27005

Scroll down until you get to RESYNC VS. RESET and follow the instructions there.