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Weird e-mail

Forum Avatar
Elgato
#0 - Oct. 26, 2010, midnight
Blizzard Post
I received this odd e-mail apparently at something like 2:30am this morning.

Dear customer,

We are very sorry to inform you that your account occurred in the number of illegal transactions in a very long period of time. We have not received any complaints about your transactions. But if other players send complaints about your account to us, we will permanently ban your account.

So we have to inform you visit click here website fill out some information to facilitate our investigation.


Sincerely,
The Battle.net Account Team
Online Privacy Policy

Its from Blizzard Entertainment <[email protected]>

I was wondering if anyone thinks that this e-mail is legit? As far as I know I have never broken the TOS. To make sure I haven't been hacked i changed my password and I then checked all the toons on the account. All of them are standing in the location i logged them out and they all have the gold that they should. I did recently send 5000 gold to an alt for 310% flying, could that have flagged this?
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Zenlyth
#6 - Oct. 26, 2010, 1:05 a.m.
Blizzard Post
Heya Elgato,

This email is fake, you should always check the email headers of the emails you receive from us, here is some information that can show you how to verify if an email is legit or not.

    http://us.blizzard.com/support/article/25133

    What should I look for in the header?

    Email headers contain information about the sender (who sent the email message), the path the email took to reach your inbox, and things that may have happened to the email before arriving. This information is very important and can be used to determine whether or not an email is malicious.
    Once you've accessed an email's header information, you'll want to attempt to verify the sending address. To do this, look at the "Return-Path" or the "originating address" for the email. For most phishing emails, the email address displayed in this location will differ from the address displayed in the "From" field.

      A legitimate header from Blizzard Entertainment should look something like this:

      X-SID-PRA [email protected]
      or
      Return-Path: < [email protected] >
      Received: from smtp01.worldofwarcraft.com ([XX.XXX.XXX.XXX]) by…
      Received: from … by smtp01.worldofwarcraft.com …
      for <Your Email Address>; Tue, 29 Jan 2008 10:46:05 GMT
      From: [email protected]
      To: You’re Email Address


    If you believe you've received a phishing email, please forward the email to [email protected] , at your earliest convenience. When forwarding the email, copy and paste the entire email header into the message body to ensure that we are able to identify the source. This information will help us prevent future phishing emails of the same type.
For similar emails and what to look for when you receive emails from us, please visit this thread:
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1