#0 - Oct. 25, 2010, 6:58 a.m.
Escalated ticket 22 hours...
#1 - Oct. 25, 2010, 7:09 a.m.
Q u o t e:
After talking to billing 8-9 hours ago and being told i would be helped in a couple hours by a gm in game...i still have not heard anything and been online pretty much all day...i'd really like this resolved...I'm in the military and we are going out tomorrow for a week or two...would like to play with my toon with my friends for a little bit before that...
Please do leave your petitions open till this can be addressed, Sarahs.
This character should be reverted to it's original realm fairly soon. You'll need to re-request the transfer to the realm you intended.
#3 - Oct. 25, 2010, 7:25 a.m.
Q u o t e:
I have to repay to transfer it???
The original charges will be reversed, so it will be a new transaction.
#6 - Oct. 25, 2010, 7:51 a.m.
Q u o t e:
So now i have to wait for account&technical support to email me...
which they arent at work right now...
which means my ticket isnt actually resolved...
For?.....
This has been put back to it's original realm. The refund should be in process.
Did someone tell you you needed to contact them for something?
This should be good to transfer again as you'd like.
#8 - Oct. 25, 2010, 8:05 p.m.
Q u o t e:
hmm i dont know the ticket just said that Accout and technical support would have to deal with it...it had been forwarded to them and that they would be emailing me very shortly since they cant deal with it in game.
I believe that was referring to the refund. Do you see the character back on Boulderfist?
If not, making a fresh character there should force a refresh. You should also have that listed in your transfer options from the home realm again.