Escalated gm ticket lf support

#0 - Oct. 25, 2010, 6:24 a.m.
Blizzard Post
i have a escalated gm ticket ben waitting about 1 1/2 hs no response
i live in Ky its 1:30 am i got work
i would like to talk to a gm before i go to bed
#2 - Oct. 25, 2010, 6:30 a.m.
Blizzard Post
I would head to bed, Fry.

It may be hours, perhaps even a day or so before you hear back on this. Your petition looks good for details, this isn't something you'd need to be online for.

They should be able to look into this for you and respond without needing to contact you - and if they do, they'll email.

As to your question regarding battlegrounds, I've seen this a few times and am going to inquire further. It's likely known, but I'll make sure. Just in case -you may wish to totally reset your UI, that could potentially be a UI issue.

To do a full reset UI, you will want to save your addons in another spot if you wish to preserve them.

Then rename/delete or move your WTF, Cache and Interface folders while WoW is shutdown. Reboot your system.

Note, if you are running Vista make sure your permissions are set so it does not undo your changes.

More detailed instructions for different operating systems, including Macs are here.

http://us.blizzard.com/support/article.xml?articleId=18761&searchQuery=reset%20UI&pageNumber=1
#5 - Oct. 25, 2010, 6:51 a.m.
Blizzard Post
Just confirmed, the BG issue is indeed known and they are looking into a resolution.

Sleep well!