B-Net account recovery?

#0 - Oct. 22, 2010, 5:29 a.m.
Blizzard Post
How long does it take for this to transpire....I sent it in about 20 minutes ago, and still nothing :3.

Shouldn't I have received and e-mail through the B-net e-mail?
#3 - Oct. 22, 2010, 8:39 p.m.
Blizzard Post
Q u o t e:
How long does it take for this to transpire....I sent it in about 20 minutes ago, and still nothing :3.

Shouldn't I have received and e-mail through the B-net e-mail?


I'm uncertain exactly what your question is, Nugget.

I see where we did a restoration on the account you are posting under in September. Does this mean you've been compromised twice in a little over a month?

Have you made certain of your system and email account's security? If not, restorations do little good if they can keep getting back in.

This sticky may be useful.
Account Recovery Form
http://forums.worldofwarcraft.com/thread.html?topicId=26859148968
#5 - Oct. 22, 2010, 8:45 p.m.
Blizzard Post
Are we talking about the account you are posting under on the forum presently?

If not - could you give me a character name/realm on the account in question.
#7 - Oct. 22, 2010, 8:52 p.m.
Blizzard Post
Q u o t e:
ÐÜßstËp - Lightning's Blade

Thasteez - Lightning's Blade


Ok, so the account you are posting under here now is not yours? Please don't do that. If you have malware on your system, this one is liable to become compromised as well from signing into these forums.

I do see where this is in process, but it may be a few days before it's addressed. Actually, this has been reported twice.

You'll want to go over your system and email security in the meantime to make sure they cannot get your information again, and I'd also recommend looking into an authenticator to further protect your account.

Account Recovery Form
http://forums.worldofwarcraft.com/thread.html?topicId=26859148968

This doesn't need to be reported again, but there is good security information in that link.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109
#9 - Oct. 22, 2010, 8:58 p.m.
Blizzard Post
Q u o t e:
Ok ty, and sorry about not posting on a trial account or something. My younger brother let me borrow it to post this. I forgot trial accounts could post on forums till I saw a thread about it.


So it will take a few days?


At the moment, possibly. We are of course getting to everyone as quickly as possible.

Did you find out how they got your information? I'd recommend you have your brother change his password immediately from a known secure system - just in case :)