Refund?

If you would like to discuss the possibility receiving a refund, you would need to contact Account Services and speak with someone directly. The representative may also be able to address your technical issue as well.

Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time

How to contact:

Phone: 1-800-592-5499

Argentina: 0800-333-0778
Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628

E-mail: [email protected]
Web form: https://us.blizzard.com/support/webform.xml

Contact page: http://us.blizzard.com/support/article/contactbilling
International contact page: http://us.blizzard.com/support/article/international

I am sorry to hear you have had issues with the patch. If you have not done so yet, you may want to try looking at the Technical Support Forum. You may find other players with a similar issue and how they were able to resolve it.

Technical Support Forum:
http://forums.worldofwarcraft.com/board.html?forumId=11110&sid=1

Mac Technical Support Forum:
http://forums.worldofwarcraft.com/board.html?forumId=11111&sid=1

Q u o t e:
Can we get a lock on this thread, please? It is going nowhere fast.

Agreed.

Moonbêam --

You were provided the information on how you can proceed with a refund request, which is what you inquired about.

If you would like to provide feedback or suggestions concerning the patch, feel free to post constructively on the Suggestions Forum:

http://forums.worldofwarcraft.com/board.html?forumId=11122&sid=1