I never get any help from in-game support

#0 - Oct. 20, 2010, 4:41 a.m.

I've already had one of my posts deleted now because of this. I want to know why after everytime I would use the in-game petition system I would rarely get a resolved issue from any of my perfectly tangible issue. For example.

My Ticket:
My information (Phone Number, Facebook, Myspace) is being posted on a live Trade Channel by <...> and he will not stop. Please take action...

My ticket responce:
(Paraphrased) We are sorry you have been harrased by another player and we attempt to stop this behaviour. We do suggest that you use the ignore feature if you get any more harrasment.

Like many other tickets, I get responces like this all the time. I get unhelpful responces and there is no improvement on issues that are reported every day. Thier most common and final answer is "We'll see what we can do" and they completely drop the ticket.

My questions are, just to restate for those who will jump into a diffrent subject,

Why are my tangible tickets being ignored and little effort is done to resolve them?
Why has Blizzard not taken any action on millions of tickets?

Please... just no arrogant responces I'm tired of that.

Nevalistis

#3 - Oct. 20, 2010, 4:47 a.m.

Q u o t e:
Your thread was locked and Nevalistis responded to it:
http://forums.worldofwarcraft.com/thread.html?topicId=27303228458&postId=272830511121&sid=1#14
I agree with you that the GM response wasn't that great, but the place to provide specific feedback about it is [email protected] .

Kaidiel's post here is excellent. KrystÃ¸n, you have already been provided the best information for resolving your situation. Please do not continue to make posts about the same topic repeatedly, or moderated topics, as it is a violation of our Code of Conduct. I understand you have concerns about the situation at hand, but I can assure that your issue has been addressed appropriately for the situation.