Scam Email?

#0 - Oct. 20, 2010, 1:33 a.m.
Blizzard Post
i just recieved this letter from the address [email protected]

My gut is telling me that it is a scam, but im not sure
-Ive removed all the links for safety, if they are needed, let me know and i will post them in

Q u o t e:
Greetings!

We have already noted that you are trying to sell your personal World of Warcraft account (s).
Terms of Use (Link was here).

It will be ongoing for further investigation by Blizzard Entertainment's employees.
If you wish to not get your account suspended you should immediately verify your account
ownership. You must complete the steps below to secure the account and your computer.




STEP 1: SECURE THE ACCOUNT, YOUR COMPUTER AND YOUR EMAIL ADDRESS
Account compromises most often occur when a player shares login information with an unauthorized
third party or plays on a computer that has a virus, Trojan, or key-logger. We recommend you read and
apply the following tips to protect yourself and the account.

- Unauthorized Account Access Policy: (Link was here)
- Computer Security: (link was here)
- Email Address Security: (link was here)


STEP 2: ACCOUNT INVESTIGATION
We now provide a secure website for you to verify that you have taken the appropriate steps to
secure the account, your computer, and your email address. Please go to this site and follow the instructions:
(link was here)

STEP 3: VERIFY YOUR SUBMISSION WAS RECEIVED
We will contact you with further instructions once we have received and processed your submission.
If you do not receive a reply within 48 hours of submitting this form, please resend
it from the address listed above.



Please be aware that if unauthorized access to this account, it may lead to further action against
the account.

Fare Thee Well,

Game Master Dunarthra
Customer Services
Blizzard Entertainment
(Link was here)


like i said, my gut is telling me it is a scam, but the source address and the named GM at the bottom have me second-guessing
#6 - Oct. 20, 2010, 2:06 a.m.
Blizzard Post
While Mokaz had a lot of good info in his posts, I think the two biggest things to call attention to are the following, Meepmeep.

First and foremost:
Q u o t e:

No Blizzard e-mail warns you of account action, they simply just take account action and notify you afterwords. They also don't tell you to go to a site to "verify your account ownership" and then direct you to a link.


Secondly, if ever in doubt about an e-mail please check the headers. The support article that he linked has come helpful tips on how to do so:

Q u o t e:
How to Identify Fake or Phishing Emails
http://us.blizzard.com/support/article.xml?articleId=25133


Lastly, you should always feel free to stop by here and ask if you are still not sure. While I'm not going to be able to guarantee you a "blue" response, we have such helpful players-like Mokaz-who should be able to help. :0)