Prepaid Time Card not working.

#0 - Oct. 15, 2010, 7:45 a.m.

I enter the code in exactly as it appears on the back of card, it doesn't appear as though i scratched off any text, the card is perhaps a month old, but I just scratched it off now to enter. I was thinking that could perhaps be the issue. It's not an issue in the Security Check either, the red text informs me that I should consult the guide and look at the physical card.

It's pretty much a bummer, because this will probably be the last 30 bucks I have to spend on wow until January. If there's anything I could do to resolve this and apply the time to my account that'd be great.

Orlyia

#1 - Oct. 15, 2010, 7:48 a.m.

Q u o t e:
I enter the code in exactly as it appears on the back of card, it doesn't appear as though i scratched off any text, the card is perhaps a month old, but I just scratched it off now to enter. I was thinking that could perhaps be the issue. It's not an issue in the Security Check either, the red text informs me that I should consult the guide and look at the physical card.

It's pretty much a bummer, because this will probably be the last 30 bucks I have to spend on wow until January. If there's anything I could do to resolve this and apply the time to my account that'd be great.

You'll want to contact our Billing department on this, Erd.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]

Further contact information can be found here...

http://forums.worldofwarcraft.com/thread.html?topicId=24702231246