Stop resetting my password

#0 - Oct. 20, 2010, 4:36 a.m.

For the last damn time, your security algorithms are flawed. TAKE MY ACCOUNT OUT OF YOUR FAILED ROUTINE. I'm sick of resetting my password every 5 minutes due to your programmer's incapability of coding a competent script.

Due to suspicious behaviour, this account has been locked........

Also, don't tell me you're gonna help me regardless of my attitude towards this matter because your help is not help.

Lastly, for those that wish to contend that this is blizz's fail and is due to port tunelling services, bad aus isp, someone actually hacking my account, no, you're wrong.

Vrakthris

#4 - Oct. 20, 2010, 4:45 a.m.

Q u o t e:

Also, don't tell me you're gonna help me regardless of my attitude towards this matter because your help is not help.

I won't tell you anything of the sort, Ks, because frankly, we are unable to assist you with this issue. I could provide some recommendations as to what my be the cause of the issue, especially if you are logging in from multiple locations or IP's but in either case this is not something that the In-game support department is able to assist with.

You are welcome to contact our Billing and Account Services and they may be able to help.