Since account services doesn't seem to get it

A few nights ago I posted here regarding my account (and my husband's) being locked. Thanks to the wonderful amazing blue with the wasp thingy avatar (Hashiok?) that issue has been resolved, which made me very happy :)

I have a second account of mine, which was also locked. However that particular account is one that I rarely use, and I only use it to occasionally post on the forums with, and don't really play on it. So, I do not care that it's locked.

However, I keep receiving emails from the account services department regarding that account. I would like to just be done with it, as they want me to submit identifying documents and stuff, and I don't consider that account to be worth the time or effort to do so. I have requested 3 times that they stop emailing me about it and just shut it down or whatever it is they do in such cases, but each time I have gotten a response that makes it appear as though whoever got the email did not actually read it, because the response is telling me to go fill out an account recovery form and submit a copy of my ID.

(And yes, these are legit Blizz emails, as they are direct responses from me emailing the account services department).

Anyway, the situation has left me entirely convinced that the people in account services are apparently too busy to actually read my emails, so if someone from Customer Service sees this, can you please make this stuff stop? I have always had great experiences with the Billing department, this particular forum, and the in game masters. The account services department disappoints me.

Thanks :)

PS- point of reference, the account would be associated with the toon Pimb from the realm Bonechewer.