5 days waiting on a gm response....

Q u o t e:
my game play like alot of other ppl's has been mesed up ever since this patch have done everything recommended and still got a lag that i never had before, name plates displaying enemy player health sttus is still not working most of the time, this sucks, and it makes it worse that i love playing wow. i've posted a mess. for a gm response 5 days ago, after the patch came out, still NOTHING not even a wow give us some time never has that happend to me before maybe a few hours or a day never 5 days and still nothing, i got the feeling i'll be looking for a new game soon, no sense in waiting forever for this to work, when i come home i wanna dive into my game and have fun and this is not fun, esp. when i am paying for it, i know blizz is swomped not calling u guys names im sure ur working hard but on my end if i aint playing it aint worth it to me, plz get it fixed soon i dont wanna leave wow but for me its not worth paying more if it stays like this

I know waiting can sometimes feel like an eternity - but this petition has actually been open 3 days, 26 minutes as of right now.

I notice you say you disabled your addons, but you do not mention doing a full and proper reset UI. I'd strongly recommend that as a first step - and likely be the first thing tech advises as well. That's where this is, by the way, it's been escalated to our tech queue.

To do a full reset UI, you will want to save your addons in another spot if you wish to preserve them.

Then rename/delete or move your WTF, Cache and Interface folders while WoW is shutdown. Reboot your system.

Note, if you are running Vista make sure your permissions are set so it does not undo your changes.

More detailed instructions for different operating systems, including Macs are here.

http://us.blizzard.com/support/article.xml?articleId=18761&searchQuery=reset%20UI&pageNumber=1


As far as the nameplate issue, there is a workaround for that you might want to use for the moment.

/console bloattest 1 - Might make nameplates larger but it fixes the disappearing ones.
/console spreadnameplates 0 - Makes them overlap like they used to.
/console bloatnameplates 1 - Makes nameplates larger depending on threat percentage.
/console bloatthreat 1 - Makes nameplates resize depending on threat gain/loss. Only active when a mob has multiple units on its threat table.

Your petition is still in queue, if you still need tech support help, please do leave that open so it remains in the queue and can be addressed.