Faction Change Issue

#0 - Oct. 20, 2010, 12:56 p.m.
Blizzard Post
i just faction changed my character a few minutes ago which was succesfull and no problems but whent to faction change my other character Ørigin but it was stuck on pending so i canceled it. yet i checked my bank account and i was still charged the fee for it?
#1 - Oct. 20, 2010, 1:03 p.m.
Blizzard Post
Q u o t e:
i just faction changed my character a few minutes ago which was succesfull and no problems but whent to faction change my other character Ørigin but it was stuck on pending so i canceled it. yet i checked my bank account and i was still charged the fee for it?


If it didn't really go through, that would be a pending charge and is standard on most internet transactions.

Your financial institution puts a hold on funds or available credit in preparation for a charge to come through to match it. If one never does, that eventually drops off, but the time varies based on your bank or credit companies rules.
#3 - Oct. 20, 2010, 1:19 p.m.
Blizzard Post
Q u o t e:
would there be a issue with my druid then?as the toon i am posting on was done in under 2 minutes yet the druid seemed to be taking a while would you be able to check Ørigin for any issues for me Orlyia?


I'm not seeing any of the usual suspects on your druid that would prevent a transfer.

This could be billing related somehow - but we cannot see very deeply into that system.

You may wish to contact our Billing department for further assistance with this - they, naturally, can see far more about that than we can.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
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    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283


Further contact information can be found here...

http://forums.worldofwarcraft.com/thread.html?topicId=24702231246