#1 - Oct. 20, 2010, 1:45 a.m.
I'm afraid this is a known issue, Sandrius, and it is being looked into. As soon as a resolution can be implemented it will.
Though I understand your frustration and we will do what we can to resolve such issues as quickly as possible no aspect of the game is guaranteed and thus we are unable to provide compensation or refund based on such issues.