Warning!! To all those with 24 Bug Suspension

#0 - Oct. 15, 2010, 10:52 p.m.
Blizzard Post
I have just received an email back from the Account Management team in regards to my inquiry about my 24 hour suspension. The news is very very grave my friends. This is the email I received in its entirety.





Greetings,

Account Name: WOW1
Account Action: 24 Hour suspension with review for account closure

Offense: World of Warcraft Terms of Use Violation

Details: Character(s) on this account were found to be used for intended exploitation of the World of Warcraft economy.

The actions detailed above have been deemed inappropriate for World of Warcraft by the Blizzard Entertainment In-game Support Staff. As a result, the World of Warcraft account has been given a 72 hour account suspension and will not be accessible for the duration thereof. This World of Warcraft account has also been forwarded to our Account Administration team for review of current and previous policy infractions to determine if further account actions, up to and including account closure, are necessary. Our Account Administration team will contact you with a decision once all information has been reviewed.

Thank you for respecting our position on this matter.

Any disputes or questions concerning this account review can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://us.blizzard.com/support/article.xml?articleId=21505

Please visit http://www.worldofwarcraft.com/termsofuse.shtml for further information and to review the World of Warcraft Terms of Use.


Regards,

Game Master Icerryl
Customer Services
Blizzard Entertainment
www.blizzard.com/support

-----Original Message-----
From:
To: [email protected]
Sent: 10/15/2010 6:26:09 AM
Subject: [en]World of Warcraft -- Account Penalty Inquiry -- Account Action


Request ------------------------------------
Product: World of Warcraft
Category: Account Penalty Inquiry
Subcategory: Account Action

Description --------------------------------

My account was suspended for 24 hours for "exploiting" a bug (which I found out from an email).

I had no clue I had exploited a bug, and did not do so intentionally. I would like someone to re-evaluate my issue so they can find out that I in fact did not exploit anything intentionally. I also would like to know what bug I supposedly exploited so I can avoid further repercussions. Thank you for your time.






There you have it, after requesting help with my 24 hour ban, I was awarded with... yes a 72 hour ban with a threat to permanently ban my account.

I'm afraid I will be most likely canceling all payment to Blizzard, and have a few "kind" words with them over the phone, then starting a brand new account, as this one is pretty, for lack of a better word, boned?

I post this as a warning to you all who have been 24 hour suspended by no fault of your own, please DO NOT contact Account Administration! I hope the rest of you can avoid my fate.
#22 - Oct. 15, 2010, 11:38 p.m.
Blizzard Post
Heya Ahlp,

You already have an open thread here: http://forums.worldofwarcraft.com/thread.html?topicId=27292691097

Which already has an answer, there is really no need to open a second thread on the same issue. The issue cannot be resolved via forums, you can only dispute this with the appropriate department.

You are more than welcome to dispute this issue once again if you still feel this is not the proper answer, there is not much we can do here.