RAF rocket mount

#0 - Oct. 18, 2010, 8:50 p.m.
Blizzard Post
still waiting for my rocket mount to come through, my mate has paid for 3 months recurring, 2 months recurring. and nothing. i recruited him in august, and it expires on nov 1st, and still nothing.


gg?
#4 - Oct. 18, 2010, 9:01 p.m.
Blizzard Post
Q u o t e:
Did your friend pay by credit card? They won't get credit for the second month until the credit card payment finalizes.

***Quoted for Turtle***

This is likely to be the reason behind you not being eligible for the mount yet, Døtcom. If you give me the name and realm of a character on your friends account I'd be happy to look into this a bit further, though. :0)
#7 - Oct. 18, 2010, 9:08 p.m.
Blizzard Post
Q u o t e:
they payments have all gone through from the credit card, nothing is available to select on my account page. when i raffed with another friend for zhevra mount, i got it before our raf time ran out


Pre-paid game cards go through instantly, Døtcom, whereas credit cards will only be charged when the current billing cycle is coming to an end.

Again, if I could get you to post the name and realm of a character on your friend's account, I'd be more than happy to look into this further.

***Disregard that second part, I see you added a post with the character name. :0)***
#10 - Oct. 18, 2010, 9:40 p.m.
Blizzard Post
Q u o t e:
way ahead of u :) :P

So, it looks like things play out as follows:

08-04-2010 at 12:25:24 GMT the Account is created
at that time 10 Day Referral Trial time is added to the account
08-14-2010 12:25 the account was upgraded to a Standard Account
09-16-2010 13:38 the account added a one month recurring billing cycle

No payments have been made since then, Døtcom. Once 2 months of game time have been purchased and processed after the initial free month, the veteran account-your account-will be able to claim the mount. Your friend will need to pay for another billing cycle before you are eligible to redeem the mount, mate.
#14 - Oct. 18, 2010, 9:52 p.m.
Blizzard Post
Q u o t e:
he has already gotten a 1 month recurring subscription, so technically, i can get it next month?

Correct. The next payment simply needs to processed, Døtcom. At that time you should be eligible to redeem the mount. :0)