Character transferred to wrong server

#0 - Oct. 17, 2010, 3:52 a.m.
Blizzard Post
I initiated a paid character transfer a few days ago and now wish I had waited until things were in less of a disarray. My character was on the Runetotem server and I was trying to transfer it back to Blackrock where my main and several other alts of mine are. I am absolutely certain that I put the transfer in from PvE Runetotem to PvP Blackrock. If Blackhand was a PvP server and therefore on the same dropdown menu, I would understand the easy error on either my part or that of Blizzard's... However, I am certain that the correct servers were selected before i confirmed the transaction.

I have paid for 2 transfers this week, and simply cannot afford to dump even more money into this game at the current time, especially in it's current state of disfunction. I'm patient and understanding and know that there is a lot of work and time being poured into the changes of this most recent patch and into the oncoming expansion.. However, I am not thrilled at it affecting my gameplay as directly as this and not only am I not willing to pay for another transaction, but I am financially unable and will probably just cancel that particular account until Cataclysm or indefinitely.

As a side note, you can clearly see the character has not participated in Blackhand's economy, or so much as interacted with an NPC. After finding my character on an unexpected server, I put in a GM ticket and promptly logged out. I have no contacts or resources on that server and have not/will not be touching the character until it is back on a server I am active on.
#3 - Oct. 17, 2010, 4:09 a.m.
Blizzard Post
As the others have indicated, Riindala, you'll need to contact Billing & Account Services for assistance with this issue. While I wish I was able to help you directly, I'm not a Billing Representative and my knowledge is more akin to that of a Game Master. Even then, my main focus as a Customer Service Forum Representative is to provide advice and moderate these forums.

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