No fix on the missing enchants?

#0 - Oct. 14, 2010, 2:54 p.m.
Blizzard Post
So I finally got my ticket about my missing enchants answered and theres not going to be any way to restore them? i really have to spend a few thousand more gold on enchants that i had before the patch?

whats with that blizz.
#7 - Oct. 14, 2010, 3:57 p.m.
Blizzard Post
Q u o t e:
So I finally got my ticket about my missing enchants answered and theres not going to be any way to restore them? i really have to spend a few thousand more gold on enchants that i had before the patch?

whats with that blizz.


I can understand your frustration, Shiningdream, but do you truly think we would have released this patch knowing that enchantments would be missing? No, we would not have.

If there was a way for us to restore the missing enchantments we would have done so. However, as the post states, we investigated the issue for possible solutions, and came to the conclusion that we would not be able to perform this restoration.
#112 - Oct. 18, 2010, 11:11 p.m.
Blizzard Post
You seem to have a propensity for a certain inappropriate term, Thecry, when you return please avoid using it in future posts.
Q u o t e:

Blizzard just don't want to fix millions of peoples lost items because that would be to much work for them.


No, Thecry, we are unable to return the enchantments because we are unable to verify them within our logs. In all cases, be they caused by a compromise, by you or by an in-game issue, we are only able to return those items that we can verify loss of.

We are truly sorry that we were unable to do so, Thecry, obviously upsetting a large portion of the population isn't a goal.